Concepts of Professionalism (1 Hr)

This class examines the various concepts and ideas that comprise the term "Professionalism," and how these ideas and concepts apply to the work that contractors and tradesmen do on a day to day basis. We will also dispel the misconceptions about what it means to be a professional, and how to use professionalism to accelerate customer service, the business, and finance. Specifically the course will be organized into three major sections, the key aspects of professionalism, the personal traits and habits that are important to creating a professional impression, and the personal traits that help to define the 'professional.'